Privacy Policy

Privacy Policy

Introduction

Welcome to https://insurance-recommended-repair.collision-talk.com (hereafter referred to as “the Company,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You use our applications or services as an authorized user, including logging in, managing profiles, and utilizing our features.
  • You visit our website(s) linked to this Privacy Policy, and we track your interaction through cookies and other tracking technologies.
  • You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Details associated with your account creation, such as usernames, passwords, and registration data.
  • Payment Information: Data related to your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Any financial records or transaction details processed through our systems.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes (e.g., IP address, advertising ID).
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, or responses provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us.
  • Product Information: Details about the products or services that interest or purchase from our platform.

We gather this data through various methods: user input forms, account settings, browsing interactions, automated tracking technologies (like cookies and pixels), and third-party service providers.

Cookies

We employ cookies to enhance your online experience and collect analytics on how users interact with our website(s). Cookies are small text files stored on your browser or device and can be categorized as:

  • Strictly Necessary: These ensure basic functions of our site, such as allowing you to log in.
  • Preference: Cookies that remember your preferences and settings to personalize your experience.
  • Analytics: Used to collect aggregated data about visitors’ behavior on our sites for analytics purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose it serves:

  • Financial and transaction data: Usually retained for 7 years due to legal and accounting requirements.
  • Account information: Stored until your account is inactive for a period determined by our internal policies.
  • Marketing communications: Retained until you opt out or request deletion, as per privacy laws.

Once the retention period expires or upon your request, we delete or anonymize your personal data to prevent re-identification.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for data in transit and at rest to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have access controls to restrict unauthorized personnel from sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we take steps to delete that information and terminate any associated account.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting our use of your data in specific circumstances.
  • Portability: Receiving a copy of your data in a structured format for reuse.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on your personal data.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or through written correspondence. We will respond to your request in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, feedback, or questions related to data privacy, please contact us:

  • Email: [email protected]
  • Mailing Address: Insurance Recommended Repair, Privacy Team, [Address], City, State, ZIP Code